Roman Olynyk

Professional Activity

Instruction

• HTML Behind the Scenes, Post-conference tutorial, WVNET 2000 User Conference. Morgantown, WV, Nov. 13-15, 2000
• Designing Web Pages, West Virginia Information Technology Conference and Exposition, Charleston, WV, 1999
• Advanced HTML, West Virginia Information Technology Conference and Exposition, Charleston, WV, Summer 1999
• Making your Web Pages More Attractive and Interactive, West Virginia Information Technology Conference and Exposition, Charleston, WV, Summer 1999
• Web Site Construction, public classes taught at various state Technology Opportunity Centers as part of a federally funded "Totally Integrated Information Access Program" (TIIAP) grant, 1998-99
• Introduction to Web Page Development, WVNET Technology & Learning Conference 1997, Morgantown, WV
• Advanced HTML: Creating Tables and Columns, WVNET Technology & Learning Conference 1997, Morgantown, WV
• WVNET WInternet Tour, taught day and evening classes in beginning and intermediate Web design at more than 14 state universities and colleges. Funded by the office of the State Secretary for Education and the Arts, 1997
• Designing Web Pages (two sessions), WVNET User Conference, Huntington, WV, May 1996

Presentations

• Current Support Strategies for WVNET's Internet Dialup Modem Service, Panel discussion, WVNET 2000 User Conference. Morgantown, WV, Nov. 13-15, 2000
• On the Road to Becoming a Statewide ISP, Proceedings of the ACM SIGUCCS User Services Conference 2000. Richmond, VA, Oct. 29 - Nov. 1, 2000
• Web Browsers: Which is the Best Fit? 1998 Health Care Internet Symposium: Reaping Strategic, Financial and Clinical Benefits. Fort Lauderdale, FL, March 29-31, 1998
• Creating Web Pages with Modem Access Accounts, panel member, WVNET Technology & Learning Conference 1997, Morgantown, WV
• ABCs of the Internet, Mid-west Association of Student Financial Aid Administrators Conference, Charleston, WV, October 1996
• Surfing the Internet (two sessions), IS&C Services Day, Charleston, WV, April 1996
• World Wide Web Searching (demonstration), Appalachian Petroleum Geology Symposium, March 1996
• Managing Change in a Wide-Area Network, Proceedings of the ACM SIGUCCS User Services Conference XVII. Bethesda, MD, Oct 1-4, 1989

Continuing Education

• Frontlines Technical Support Conference. Orlando, FL, Sept. 25-27, 2000
• Frontlines Technical Support Conference. Won first prize [following year's $1000 conference fee waived] in Technical Support Jeopardy contest. Orlando, FL, Sept. 23-24, 1999
• Windows NT 4.0 Server. Conducted on-site by Global Knowledge Network [3.5 CEUs]. August 16-20, 1999
• The Basics of Knock-Your-Socks-Off Customer Service. [seminar, 0.6 CEUs], American Management Association, Pittsburgh, PA, July 14, 1998
• Designing a World-Class Help Desk. pre-conference workshop, ACM SIGUCCS '97 Conference, Monterey, CA, November 1997
• WVNET Technology & Learning Conference. 1997, Morgantown, WV
• Online World Conference & Expo. Washington, D.C., October 1996
• EDUCOM '95 Conference & Expo. Portland, OR, October 1995